FULLY MANAGED SERVICE
For fully managed tenancies we provide the following:
- Free appraisal, rental valuation & marketing advice
- Advice on landlord’s legal obligations
- Advertising providing suitable coverage for the landlord’s property
- Prepare colour illustrated brochures including room sizes
- Carry out viewings, interview & vet prospective tenants
- Take out reference/credit checks via professional referencing agency
- Carry out legally required Right to Rent checks
- Preparation & signing of the tenancy agreement
- Provide tenants with bank details for setting up monthly rent via standing order
- Collect the first month's rent
- Lodge tenant deposit in a recognised deposit scheme (We use the Deposit Protection Service custodial deposit scheme)
- Arrange for EPC where required (at Landlords cost)
- Arrange LGSC where required (at Landlords cost)
- Arrange for an electrical safety inspection where required (at landlord’s cost)
- Carry out an on-site check-in with tenants
- Check smoke & carbon monoxide alarms (where applicable) at start of tenancy
- Take meter readings at start of tenancy
- Notify utility companies at start of tenancy
- Take final readings and close accounts at end of tenancy
- Ensure tenants have the Government's 'How to Rent Booklet'
- Provide monthly statements and invoices to landlords
- Carry out routine property inspections during the course of the tenancy
- Arrange for general property repairs/maintenance
- Arrange for tenancy renewals
- Arrange for tenancy rent reviews
- Chase late rental payments and take action where needed
- Issue of compliant Section 21 Notice at end of tenancy
- Arrange for deposit returns at the end of tenancy
- Carry out end of tenancy inspections checking against inventory (if in place)
- Advise landlords on Court processes for evictions of bad tenants
Fees: 14.40% (12.00% + VAT) of each month’s rent and a setting up fee of £360.00 (£300.00 + VAT) of the first month’s rent in addition for each new let arranged
TENANT FIND/LETTING ONLY SERVICE
For this service we provide the following
- Free appraisal, rental valuation & marketing Advice
- Advice on landlords legal obligations
- Advertising providing suitable coverage
- Prepare colour illustrated brochures including room sizes
- Carry out viewings, interview & vet prospective tenants
- Take out reference/credit checks via professional referencing agency
- Carry out legally required Right to Rent checks
- Preparation & signing of the tenancy agreement
- Provide tenants with bank details for setting up monthly standing order payments to landlord
- Collect the first month's rent
- Lodge tenant deposit in a recognised deposit scheme (We use the Deposit Protection Service custodial deposit scheme)
- Arrange for EPC where required (at Landlords cost)
- Arrange LGSC where required (at Landlords cost)
- Arrange for an electrical safety inspection where required (at landlord’s cost)
- Carry out an on-site check-in with tenants
- Check smoke & carbon monoxide alarms (where applicable) at start of tenancy
- Take meter readings at start of tenancy
- Notify utility companies at start of tenancy
- Ensure tenants have the Government's 'How to Rent Booklet'
- Arrange for deposit returns at tenancy end (subject to landlord’s instructions)
Fee: The first month’s rent inclusive of VAT subject to a minimum fee of £720.00 (£600.00 + VAT)
LANDLORD SUPPORT SERVICES
- Assessments, Electrical Condition reports £24.00 (£20.00 + VAT)
- Preparation of a photo illustrated Inventory £120.00 (£100.00 + VAT)
- Tenant Check-out service for non-disputed deposit £120.00 (£100.00 + VAT)
- Tenant check-out service for disputed deposit £240.00 (£200.00 + VAT)
- Rent Review £42.00 (£30.00 + VAT)
- Issue of Section 21 Notice £48.00 (£40.00 + VAT)
- Overseeing major works in excess of £2,000.00 12% of Contractor Invoice (10% + VAT)
END OF TENANCY CHECK-OUT SERVICE
Where properties are fully-managed we carry out a final check and inspection when tenancies come to an end. This service is not included within the standard tenant find/letting only service, nonetheless we recommend landlords consider using this at the end of a tenancy. Generally, when a tenant gives notice to vacate their home we are happy to provide a pre-end of tenancy check in order to discuss a property’s condition and what tasks need to be undertaken before it can be handed back. This service is designed to ensure a clean, tidy and well-presented property for the landlord and to help the tenant lose none of their deposit through damage or dilapidations.
Once the property has been vacated, cleaned and ready for handover a final inspection can be carried out. Tenants are always anxious to have their deposit returned at the end of a tenancy and deposits cannot be released from the DPS without confirmation from both the tenant and us. An end of tenancy inspection will generally cover the following points:
- Final check and inspection of the property comparing its condition against the ingoing inventory schedule
- Ensure the property is left clean and tidy as per details in the tenancy agreement and guide notes listen in the inventory/schedule of condition
- Address any issues with the tenant which may result in deductions from the deposit
- Deal with the release of tenants deposit from the DPS
- Take final meter readings and notify utility companies in order to close down tenant accounts
- Obtain forwarding address for tenants
- Report to landlord
Fees: £120.00 (£100.00 + VAT) for non-disputed deposi
£240.00 (£200.00 + VAT) for deposit in dispute.
How do we ensure our landlords are protected?
We are a registered member of the Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner. Download a copy of our Client Money Protection Certificate here.
We are also members of The Property Ombudsman, which is a redress scheme for consumer complaints.