FULLY MANAGED SERVICE

For fully managed tenancies we provide the following:

  • Free appraisal, rental valuation & marketing advice
  • Advice on landlord’s legal obligations
  • Advertising providing suitable coverage for the landlord’s property
  • Prepare colour illustrated brochures including room sizes
  • Carry out viewings, interview & vet prospective tenants
  • Take out reference/credit checks via professional referencing agency
  • Carry out legally required Right to Rent checks
  • Preparation & signing of the tenancy agreement
  • Provide tenants with bank details for setting up monthly rent via standing order
  • Collect the first month's rent
  • Lodge tenant deposit in a recognised deposit scheme (We use the Deposit Protection Service custodial deposit scheme)
  • Arrange for EPC where required (at Landlords cost)
  • Arrange LGSC where required (at Landlords cost)
  • Arrange for an electrical safety inspection where required (at landlord’s cost)
  • Carry out an on-site check-in with tenants
  • Check smoke & carbon monoxide alarms (where applicable) at start of tenancy
  • Take meter readings at start of tenancy
  • Notify utility companies at start of tenancy
  • Take final readings and close accounts at end of tenancy
  • Ensure tenants have the Government's 'How to Rent Booklet'
  • Provide monthly statements and invoices to landlords
  • Carry out routine property inspections during the course of the tenancy
  • Arrange for general property repairs/maintenance
  • Arrange for tenancy renewals
  • Arrange for tenancy rent reviews
  • Chase late rental payments and take action where needed
  • Issue of compliant Section 21 Notice at end of tenancy
  • Arrange for deposit returns at the end of tenancy
  • Carry out end of tenancy inspections checking against inventory (if in place)
  • Advise landlords on Court processes for evictions of bad tenants

Fees: 14.40% (12.00% + VAT) of each month’s rent and a setting up fee of £360.00 (£300.00 + VAT) of the first month’s rent in addition for each new let arranged

TENANT FIND/LETTING ONLY SERVICE

For this service we provide the following

  • Free appraisal, rental valuation & marketing Advice
  • Advice on landlords legal obligations
  • Advertising providing suitable coverage
  • Prepare colour illustrated brochures including room sizes
  • Carry out viewings, interview & vet prospective tenants
  • Take out reference/credit checks via professional referencing agency
  • Carry out legally required Right to Rent checks
  • Preparation & signing of the tenancy agreement
  • Provide tenants with bank details for setting up monthly standing order payments to landlord
  • Collect the first month's rent
  • Lodge tenant deposit in a recognised deposit scheme (We use the Deposit Protection Service custodial deposit scheme)
  • Arrange for EPC where required (at Landlords cost)
  • Arrange LGSC where required (at Landlords cost)
  • Arrange for an electrical safety inspection where required (at landlord’s cost)
  • Carry out an on-site check-in with tenants
  • Check smoke & carbon monoxide alarms (where applicable) at start of tenancy
  • Take meter readings at start of tenancy
  • Notify utility companies at start of tenancy
  • Ensure tenants have the Government's 'How to Rent Booklet'
  • Arrange for deposit returns at tenancy end (subject to landlord’s instructions)

Fee: The first month’s rent inclusive of VAT subject to a minimum fee of £720.00 (£600.00 + VAT)

LANDLORD SUPPORT SERVICES

  •  Assessments, Electrical Condition reports £24.00 (£20.00 + VAT)
  • Preparation of a photo illustrated Inventory £120.00 (£100.00 + VAT)
  • Tenant Check-out service for non-disputed deposit £120.00 (£100.00 + VAT)
  • Tenant check-out service for disputed deposit £240.00 (£200.00 + VAT)
  • Rent Review £42.00 (£30.00 + VAT)
  • Issue of Section 21 Notice £48.00 (£40.00 + VAT)
  • Overseeing major works in excess of £2,000.00 12% of Contractor Invoice (10% + VAT)

END OF TENANCY CHECK-OUT SERVICE

Where properties are fully-managed we carry out a final check and inspection when tenancies come to an end. This service is not included within the standard tenant find/letting only service, nonetheless we recommend landlords consider using this at the end of a tenancy. Generally, when a tenant gives notice to vacate their home we are happy to provide a pre-end of tenancy check in order to discuss a property’s condition and what tasks need to be undertaken before it can be handed back. This service is designed to ensure a clean, tidy and well-presented property for the landlord and to help the tenant lose none of their deposit through damage or dilapidations.

Once the property has been vacated, cleaned and ready for handover a final inspection can be carried out. Tenants are always anxious to have their deposit returned at the end of a tenancy and deposits cannot be released from the DPS without confirmation from both the tenant and us. An end of tenancy inspection will generally cover the following points:

  • Final check and inspection of the property comparing its condition against the ingoing inventory schedule
  • Ensure the property is left clean and tidy as per details in the tenancy agreement and guide notes listen in the inventory/schedule of condition
  • Address any issues with the tenant which may result in deductions from the deposit
  • Deal with the release of tenants deposit from the DPS
  • Take final meter readings and notify utility companies in order to close down tenant accounts
  • Obtain forwarding address for tenants
  • Report to landlord

Fees:           £120.00 (£100.00 + VAT) for non-disputed deposi

                    £240.00 (£200.00 + VAT) for deposit in dispute.

How do we ensure our landlords are protected?

We are a registered member of the Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner. Download a copy of our Client Money Protection Certificate here.

We are also members of The Property Ombudsman, which is a redress scheme for consumer complaints.